TERMS AND CONDITIONS FOR “FEE PAYING” COURSES – JULY 2017
Essex Health and Fitness will automatically allocate a place to current course class members, this means that a place is held for you on the understanding that you will attend the next course. If you are returning for the next course you don’t need to do anything as your place is automatically booked and reserved.
Cancellation of your allocated place must be made in person, by text or email within the last two weeks of current term and no later than one calendar week before the new course begins. This is to enable us to manage numbers and market the class should we find that spaces are suddenly available.
- LATE CANCELLATION
Cancellation of a place less than one week before the new course begins will incur a cancellation fee of 50% of the next course’s fees. Late cancellations do not give us sufficient time to offer the space to our waiting list or advertise the space effectively. Please keep us informed of changes so that this situation does not arise.
- MISSED SESSIONS
We cannot offer refunds or pro-rata arrangements for missed classes due to holidays or other commitments. Your investment in your session as a group ensures that the course runs and pay as you go will only be offered in special circumstances and must always be discussed in advance with Joani St Cliere.
In the event of instructor being unwell a full refund will be allocated to all course members. In the event of force majeure including hazardous weather, refunds will not be offered.
- WAITING LIST AND PAY AS YOU GO
If a waiting list exists for your course, then your place may be offered to members of the waiting list as fee paying members will take priority over a person paying per session.
- PAY AS YOU GO COSTS
Only in exceptional circumstances will paying per class be agreed at the discretion of Essex Health and Fitness Ltd.
- NEW ENROLMENTS
Members joining a new course for the first time will be asked to pay a 50% deposit to secure their place, this is not refundable if cancelled less than two calendar weeks before the course is to commence.
Essex Health and Fitness reserves the right to refuse service to anyone without stating a reason.